Supply Chain Partner

How To Find The Right Business Transformation Consultants

Business Transformation Consultant Roles & Responsibilities

The fourth industrial revolution is well and truly underway, utilizing new technologies in order to incorporate the physical, digital, and biological worlds in unprecedented ways. These new connections allow organizations to conduct business in new ways, transforming age-old processes into new sources of value. As a decision-maker in your organization, you need to ensure that you’re able to make the necessary changes across the face of your business to take advantage of disruptive tech, and to stay ahead of the chasing pack. However, transforming your business is no easy feat – sometimes it’s better to turn to experts in the space. Who are these experts? For the most part, they will be business transformation consultants.

Any quick Google search will reveal an impossibly wide array of business transformation experts to choose from. So how do you find the right business transformation consultants for you and your organization? As experts in the transformation space, Supply Chain Partner has put together a quick guide to choosing the perfect business transformation partner. Read on to find out everything you need to know!

What Does A Business Transformation Consultant Do?

A business transformation consultant assists in planning and executing long-term transformation processes for your business. This can be in any area or sector, from your customer service practices to your supply chain. A transformation necessarily means a fundamental altering of the way your organization conducts business, upgrading legacy processes and moving them to the cloud. Business transformation experts can guide you in implementing an end-to-end solution, and specialize in effecting a “culture change” across the length and breadth of your organization.

What Should I Look For In A Business Transformation Consultant?

As transformation is such a monumental task, you want to ensure that the consultants that you employ are up to the task. Here are some important factors to consider when deciding on a business transformation expert:

  • Reputation
    The first thing to consider with any potential partner is their reputation. How have they served other organizations, and what do their results say? Large consulting houses have established reputations and expertise. This can be helpful if you need decision makers – like the board – on your side. However, the names of these brands come at a cost, and are much more expensive than other smaller, independent voices. Sometimes, having an expert independent view is exactly what you need in order to attain your objectives.
  • Experience
    An element that remains undeniably important is where the consultant’s experience lies. You need to ensure that the partner you are considering possesses relevant, credible experience in your industry. The size and reputation of a firm are one thing – but if they’re unable to speak your language, you shouldn’t be considering them at all. Do your research by asking for similar case studies in order to gauge their understanding of your field – and don’t be afraid to grill them with questions!
  • Business Objectives Fit
    Do they understand your business? Do they demonstrate knowledge of the objectives you are aligned to? Can you see their consultants interacting with your organization’s established culture, to better understand and improve it? These are critical questions that any prospective consultant should answer for you. There needs to be clarity regarding exactly what your business is aiming towards, and a demonstrated commitment to getting your organization there, together.
  • Understanding of Technology
    Can the consultants leverage technology effectively? Do they have an understanding of tech that can assist your business in achieving its goals? An integral part of a business transformation consultant’s job is “future-proofing”your organization. They can’t be there forever to continue updating your processes, so they need to embed them for the long haul. Your consultants should have a clear idea of which technology will not need immediate updating in the near future, and is able to remain to become a new “legacy process” in your organization for the long term.
  • Cost
    Can you afford the consultants? Do you feel that the price is reasonable, given your business’s position and the benefits that you foresee for your organization? As with any undertaking, price is a critical discussion point.


With these thoughts in mind, you should be able to choose new business consultants with ease. However, we believe that at SCP, we can be the perfect fit for your business’s transformation. With deep expertise across a range of industries, and successes with organizations ranging from mid-market to enterprise, Supply Chain Partner can design and implement the plan that is perfect for your organization. Enquire today to learn more about our business transformation consulting services.